UniXcape
UniXcape is the communication software solution to enhance customer capability in communication. Based on open standard, UniXcape can be connected to legacy PBX as well as modern Softswitch to add more functionality and efficiency. UniXcape is the communication software solution to enhance customer capability in communication. Based on open standard, UniXcape can be connected to legacy PBX as well as modern Softswitch to add more functionality and efficiency.
Voice
UniXcape Voice is a platform that gives you the flexibility to deploy new IP-based communications technology in the way that suits you best, and at the ideal pace for your organization. This is an attractive alternative and is able to provide a dramatic increase in productivity and customer satisfaction. Additionally, you can enjoy such excellent customer service while away from the traditional office setting.
Mobility
Contact Center
UniXcape Contact Center has a modular design. This design allows it to be extended without breaking functionality or requiring massive recoding efforts. Each module provides specific functionality often commands that are
related are grouped into one module. You will need to enable the modules that you desire, based on their function. By default UniXcape Contact Center comes with a good set of modules loaded, to enable most basic functionality.
Conference
Reduces overspending on business travel and third party web conferencing services, while enabling your teams to share more ideas and information from wherever they happen to be working by sharing documents and information online. Enhance virtual team meetings with high definition video streaming.